Kebijakan privasi

Last updated: July 20, 2025

GutMi (“we,” “our,” “us”) operates this online store and related services (collectively, the “Services”) so you can discover, purchase, and enjoy our products. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase through the Services or when you communicate with us. If anything in our Terms of Service conflicts with this Privacy Policy, the terms of this Privacy Policy will govern the collection and handling of your personal information.

By accessing or using any part of the Services, you confirm that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to you. It does not include aggregated or de-identified data. Depending on how you interact with us and the laws where you live, we may collect or process:

Category	Examples
Contact details	Name, postal address (billing & shipping), telephone number, email address
Financial information	Payment-card data, payment confirmation codes, transaction amounts
Account information	Username, password, security questions, preferences, settings
Transaction information	Items viewed, added to cart, wish-listed, purchased, returned or exchanged; order history
Communications	Content of your messages to customer support or other correspondence
Device information	Browser type, device type, operating system, IP address, unique device identifiers
Usage information	Dates, times, and interactions with the Services, including navigation paths and feature use

2. Sources of Personal Information

We collect personal information from:

You directly – when you create an account, place an order, complete forms, contact us, or otherwise interact with the Services.
Your devices automatically – via cookies, pixels, and similar technologies when you browse or use our Services.
Service providers – companies that host our site, process payments, deliver orders, provide analytics, advertising, customer support, cloud storage, and other functions on our behalf.
Partners and other third parties – such as marketing networks and advertising platforms that help us show you relevant content.

3. How We Use Personal Information

We use your personal information to:

Provide, tailor, and improve the Services – process payments, fulfill orders, manage your account, remember preferences, facilitate returns/exchanges, display product recommendations, and optimize your shopping experience.
Market and advertise – send promotional emails, texts, or postal mail; show you ads on our site or others based on your interests and prior interactions. You can opt out at any time (see § 8).
Secure the Services and prevent fraud – authenticate accounts, detect malicious or illegal activity, and safeguard customers and our business.
Communicate with you – respond to inquiries, provide customer support, and send important transactional or service messages.
Comply with law and enforce our rights – respond to lawful requests, court orders, or legal proceedings; enforce our Terms of Service; protect our rights or the rights of others.

4. How We Disclose Personal Information

We may disclose personal information:

To service providers and vendors that perform functions on our behalf (e.g., payment processors, logistics companies, data-analytics providers). These parties may only use the data as necessary to provide their services to us.
To business and advertising partners that help us run marketing campaigns or display targeted advertisements. Where required by law, you can opt out of such sharing (see § 8).
At your direction or with your consent – for example, when you use social-media integrations or request that we share information with a third party.
Within our corporate group – to affiliates that support our operations.
In the context of a business transaction – such as a merger, acquisition, reorganization, or bankruptcy, where your data may be transferred as part of the assets.
For legal and safety reasons – when required to comply with law, protect our rights, pursue remedies, enforce our contracts, or protect users or others from harm.

5. Third-Party Websites and Links

The Services may contain links to external sites or platforms. We do not control those sites and are not responsible for their privacy or security practices. Consult the privacy policies of any third-party site you visit.

6. Children’s Data

The Services are not directed to children and we do not knowingly collect personal information from minors. If you believe your child has provided personal information to us, please contact us so we can delete it.

7. Security and Data Retention

We use reasonable physical, technical, and administrative safeguards to protect personal information. However, no online transmission or storage system is guaranteed to be 100% secure. We keep personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal obligations).

8. Your Rights and Choices

Depending on where you live, you may have some or all of the rights below. These rights are subject to limitations under applicable law, and we may need to verify your identity before fulfilling your request.

Right	What it means
Access / Know	Request details about the personal information we hold about you.
Delete	Ask us to erase personal information we maintain about you.
Correct	Request correction of inaccurate personal information.
Portability	Receive a copy of your information and, where technically feasible, have it transmitted to another controller.
Opt-out of targeted advertising or “sale”/“sharing”	Direct us not to use or disclose information for certain advertising purposes.

Global Privacy Control (GPC). If your browser sends a GPC signal, we will treat it as an opt-out request for that device or, where we can link the device to an account, for that account as well.

Marketing communications. You can unsubscribe from promotional emails by following the instructions in those messages. You may still receive non-promotional messages (e.g., order updates).

To exercise any rights, contact us using the details in § 12. We will not discriminate against you for exercising your privacy rights. You may authorize an agent to act on your behalf; we will ask for proof of authorization and may also require you to verify your identity directly.

9. Complaints

If you believe we have violated your privacy rights, please contact us first so we can address your concerns. Depending on your jurisdiction, you may also lodge a complaint with your local data-protection authority.

10. International Transfers

We and our service providers may process your personal information outside the country in which you reside. When we transfer data from the European Economic Area or United Kingdom to a country not deemed to provide an adequate level of protection, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or equivalent UK mechanisms.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any revised Policy on this page and update the “Last updated” date. Significant changes will be accompanied by additional notice as required by law.